Thank you for choosing Arb Digital Marketing Agency for your digital marketing needs. We strive to provide high-quality services to our clients. However, there may be circumstances where you may need to request a refund. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refund:
- Refund requests will be considered under the following circumstances: Unsatisfactory Service: If you are not satisfied with the quality of the services provided by Arb Digital Marketing Agency.
- Technical Issues: In the case of technical issues that prevent the successful delivery of the services.
- Non-Delivery: If the services are not delivered within the specified timeframe.
2. Refund Procedure:
- To request a refund, don’t hesitate to contact our customer support team at info@arbdigital.pk within seven (07) days of the service delivery or purchase date.
- Clearly state your refund request’s reason, providing relevant details and documentation to support your claim.
- Arb Digital Marketing Agency will review your request and respond within three (3) business days.
3. Non-Refundable Items:
- Certain services may be non-refundable. These include, but are not limited to, one-time consultations, customized strategy development, and services that have already been implemented.
4. Refund Approval:
- Refunds are subject to approval by Arb Digital Marketing Agency. We reserve the right to deny a refund if we determine that the request does not meet the eligibility criteria.
5. Method of Refund:
- Approved refunds will be processed using the same payment method used for the original purchase.
- Refunds will be issued within 15-21 business days after approval.
6. Changes to Services:
- Arb Digital Marketing Agency reserves the right to modify, suspend, or discontinue any aspect of the services at any time. In such cases, clients will be notified, and refunds will be provided as applicable.
7. Contact Information:
- For any questions or concerns regarding our refund policy, please contact us at info@arbdigital.pk.
Note:
- Arb Digital Marketing Agency reserves the right to update or modify this refund policy without prior notice. Please check our website for the most current version of the policy.
By engaging with Arb Digital Marketing Agency’s services, you acknowledge that you have read, understood, and agreed to our refund policy.
